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The comparison table for parcel services
Status: 2012
Shipping in Germany own transport network, little subcontractor takes 1-2 days own transport network, many subcontractors takes 1-2 days own transport network, only subcontractor takes 1-2 days own transport network, a large number of subcontractors duration 1-3 days own transport network, with an i.d.R. subcontractors run 1 day own transport network, only subcontractors run 1 day
Shipping to
Foreign countries
own transport network in over 200 countries (worldwide) own transport network in over 40 countries (), other countries: Partner parcel services own transport network in over 40 countries (), other countries: Partner parcel services Shipping in almost 30 countries () possible to partially transfer to partner parcel services own transport network in over 200 countries (worldwide) own transport network in over 170 countries (worldwide)
Price level from 5,90 $ (accommodation business customers only express parcels are subject to VAT) from 4,30 $ from 4,10 $ from 3,80 $ from about 7, - $ (partner shops) or about 10, - $ Pickup Prices on request; rather unsuitable for disposable Shipping
Comfort
Consignor
Very high: Transmission to post offices or postal agencies, package boxes and packing stations. Packet pick incur additional charges. Parcel can not be paid online. Delivered in a package store or pick up at the front door (additional charge) Parcel can be ordered online and paid for. Delivered in a package store or pick up at the front door (additional charge) Parcel can not be paid online. Delivered in a package store or by collection (additional charge) Few Partner Shops self admission, usually Package pickup by UPS driver No charge admission with price savings possible. Collection by TNT.
Comfort
Receiver
Extra High: sending notice via paket.de; Collection from one of our stores or in packing stations, delivery even on Saturdays means; 4,000 parcel shops for pickup, delivery with Flex package announcement, notification, but only Mon. Medium to high; Delivery only Mon-Fri, 6000 PaketShops-store collection, package announcement and diversion Medium to high; 14,000 Parcel Shops self pickup, delivery on Saturdays Medium to high; i.s.t. no neighborhood delivery without authority, packet redirection possible, but no dense network Depot in-store collection. Delivery only Mo-Fr. Means; Very few stores for pickup but delivery can be arranged with desired time. Delivery only Mo-Fr.
Number of
Delivery attempts
1 delivery attempt, with DHL notification card may be charged a second delivery 3 delivery attempts at DPD GLS tries max. 2 deliveries Up to 4 Hermes delivery attempts 3 delivery attempts, after 5 days of storage at UPS second delivery free of charge, additional fee (the sender)
Complaints Liability to 500 . Damage display subsequently. Liability to 520 . Complaint directly to the deliverer Liability to 750 . Complaint directly to the deliverer Liability to 500 . Delivery lead Claim forms with it Liability unknown. Damage display subsequently. Liability to 750 . Damage display so online.
Conclusion DHL is characterized by acceptable working conditions and good customer service (for example, on Facebook and Twitter). Eco-labeling: GoGreen Positioned strong eco-friendly package service (certified: Total Zero), yet no publicly known staffing problems. Own claim as a leader in quality, but much criticized by Wallraff reportage. Eco-Label: Think Green Cheap, but sometimes slow. Makes an effort to be more customer-friendly. Well suited for time-critical packages (eg cooling required) national + international. UPS enjoys a high reputation and enhances the image of the sender to the recipient TNT also transported critical packages such as Hazardous, sensitive components or bulky cargo. Ideal for express freight.

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